You no longer want the item as it is the wrong colour or size. You should have checked your order before completion.
1.) We will issue a refund if you tell us that the item is damaged or faulty within 14 days of receiving the goods. You then have another 14 days to return the goods to us once you have told us.
2.) t is your responsibility to arrange and pay for the return of the goods and if the goods are not faulty or damaged you will receive a partial refund. If the item is faulty we will issue a refund for the amount you paid at the time of purchase but not the return postage
If you have ‘accepted’ an item but later discover a fault we will not replace the item if it does not fall within the 14 day period in clause 2
We only accept returns from the person who bought the item.
Open to the public by appointment ONLY
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In association with:
www.drewpritchard.co.uk ruth-tappin.co.uk www.nevmorrisblacksmith.co.uk